Privacy Policy

We collect information through membership registration, checkout, and support requests, including your name, email address, Plug-In Profit Site details, and any information you provide when contacting our Help Desk.

When you complete a purchase, we receive the transaction details needed to activate and manage your membership.

We use your personal information to:

• Activate, configure, and manage your co-op membership and services.
• Process payments and maintain billing records.
• Communicate with you about your membership, setup, and support.
• Provide advertising distribution, blog publishing, and website services.
• Respond to your questions and support requests.

Payments are processed through Stripe, our primary payment processor. Stripe handles your card details securely and we do not store full card numbers on our website.

Additional payment methods, where offered, are handled through their respective providers under their own privacy and security practices.

Our website uses a LiveChat chat widget, which may use cookies to provide and improve the chat experience. We do not represent that third-party advertising analytics networks operate on this website.

Where affiliate tracking is relevant, referral activity is attributed through the Plug-In Profit Site system so that new registrations are correctly connected to the sponsoring member.

We send email about your membership, setup progress, blog content, and support. You may contact our Help Desk to update your communication preferences.

We work with service providers that help operate the co-op, including payment processing (Stripe), hosting, chat (LiveChat), and support tools. These providers process information under their own policies to deliver services on our behalf.

We retain personal information for as long as needed to provide your membership services and to meet legal or accounting obligations. When information is no longer needed, we remove it or limit its use.

We take reasonable measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot promise absolute data security.

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact our Help Desk and we will review your request.

We do not sell your personal information. We may share information with service providers as needed to operate the co-op, and where required by law or to protect our rights and members.

If you visit from outside the United States, your information may be processed in the United States. By using the service, you consent to that transfer subject to this policy.

We may update this Privacy Policy from time to time. The Last Updated date above reflects the most recent revision.

For privacy questions or information requests, please contact our Help Desk at stoneevans.freshdesk.com.