Legal
Refund & Cancellation Policy
Last Updated: November 1, 2026
At Plug-In Profit Site Co-op, I believe in standing behind the services I provide and giving every member a fair opportunity to benefit from their membership.
That's why every paid full Co-op membership is backed by my personal satisfaction guarantee. If you're not satisfied with the value you've received by the end of your membership, I'll give you another full membership term, absolutely free.
Our membership payments are non-refundable because we begin committing resources to your services immediately. But my commitment to your satisfaction doesn't end when your paid membership does.
Here's exactly how our policies and guarantees work.
My Personal Satisfaction Guarantee
If you're not satisfied, your next membership is on me.
If You're Not Satisfied, Your Next Membership Is on Me.
I'm so confident in the PIPS Co-op that I'll make you a personal promise: If you're not satisfied with the value you've received by the end of your paid full Co-op membership, I'll give you another full membership term, absolutely free.
Whether you join for a month, 90 days, one year, or three years, your complimentary extension matches the length of your original paid membership.
That means:
- Monthly membership: Receive another full month free.
- 90-day membership: Receive another 90 days free.
- 1-year membership: Receive another full year free.
- 3-year membership: Receive another full three years free.
Your complimentary extension includes the same membership benefits as your original paid membership, subject to the applicable service terms.
To request your extension, simply contact our Help Desk within 30 days after your paid membership term ends and let us know you're not satisfied with the value you've received.
You don't need to demonstrate financial losses, meet earnings requirements, or provide proof of financial results.
One complimentary extension is available per paid membership term. Complimentary extensions have no cash value, are not refundable, and do not qualify for additional free extensions.
This guarantee applies to paid full Co-op memberships. Any separately offered hosting, blogging-only, or other service plans are covered only if their specific offer expressly includes this guarantee.
That's my personal commitment to you, backed by more than 20 years of helping people build businesses online.
Why Membership Payments Are Non-Refundable
All Plug-In Profit Site Co-op membership purchases are non-refundable, except where refunds or other remedies are required by applicable law.
When you join, we begin allocating resources and making financial commitments toward delivering your membership benefits. These can include:
- Advertising expenditures intended to generate traffic and new team registrations.
- Website setup, development, technical configuration, and service activation.
- Time and labor devoted to establishing and maintaining membership services.
- Commissions paid to your Plug-In Profit Site sponsor.
Because these commitments begin upon enrollment and many cannot be recovered, we do not ordinarily offer refunds on membership purchases.
Instead, eligible full Co-op memberships are supported by the personal satisfaction guarantee described above, providing another complete membership term at no additional cost if you're not satisfied with the value received.
The satisfaction guarantee provides additional services rather than a refund of your original payment. It does not replace any rights or remedies provided by applicable law.
We encourage you to review the membership benefits, pricing, and terms before joining. Our Help Desk is available to answer questions before you purchase.
Monthly Membership Cancellation
Monthly Co-op memberships can be canceled at any time.
Canceling prevents future automatic renewals. There are no cancellation penalties or long-term commitments.
Your cancellation normally takes effect at the end of your current paid billing period, and your included services remain available through that period, subject to the applicable service terms.
Payments already processed are non-refundable, except where required by law.
You can request cancellation through our Help Desk or through any available self-service cancellation option.
Canceling your monthly membership does not eliminate your eligibility for the personal satisfaction guarantee associated with your completed paid membership term, provided you meet the guarantee's stated conditions and request your extension within the applicable 30-day period.
Prepaid Memberships
Our 90-day, 1-year, and 3-year Co-op memberships are one-time prepaid purchases. They do not automatically renew.
Because advertising, setup, development, and other service commitments begin upon enrollment, prepaid membership payments are non-refundable, except where required by law.
Your included services continue throughout your purchased membership term, subject to the applicable Terms of Service.
Every eligible prepaid full Co-op membership is also backed by our personal satisfaction guarantee, including the opportunity to receive another complete membership term free if you're not satisfied with the value received.
Our Team Registration Guarantee
In addition to our personal satisfaction guarantee, eligible full Co-op memberships include our commitment to providing at least five new Plug-In Profit Site team registrations per month.
If we fall short of this commitment, Stone Evans will personally work with you to address the shortfall and fulfill the applicable registration guarantee.
This commitment concerns team registrations, not guaranteed sales, earnings, conversions, or financial results.
We stand behind the services and specific commitments advertised with your membership.
Membership Expiration
When your paid membership and any applicable complimentary extension expire, the associated membership services end unless you purchase or otherwise qualify for continued service.
Depending on your membership, these services may include advertising distribution, automated blog publishing, Simple WP Hosting, and ongoing website or content services.
You retain ownership of your domain name and website content, subject to the applicable Terms of Service.
Members wishing to continue operating their websites independently must arrange alternative hosting and may contact our Help Desk for available transition assistance.
Billing Questions and Membership Assistance
If you have questions about a payment, cancellation, membership benefit, or satisfaction guarantee, we're here to help.
Please contact our Help Desk:
https://stoneevans.freshdesk.com/
We'll review your membership and help address your questions or concerns.
Applicable Consumer Rights
Nothing in this policy limits or excludes any consumer rights, statutory warranties, cancellation rights, refund entitlements, or other remedies that cannot legally be waived under applicable law.
Where applicable law provides rights that differ from this policy, those legal rights take precedence.