Legal
Refund & Cancellation Policy
Last Updated: September 29, 2026
At Plug-In Profit Site Co-op, we're committed to providing meaningful marketing services and standing behind the benefits included with every membership. We also believe in being completely transparent about how membership payments are used and what to expect when joining.
Why Membership Payments Are Non-Refundable
All Plug-In Profit Site Co-op membership purchases are non-refundable, subject to applicable law.
When a member joins, we immediately begin allocating resources and committing funds toward fulfilling their membership. These commitments include:
- Advertising expenditures to generate traffic and new team registrations.
- Website development, technical configuration, and service activation.
- The time and labor required to establish and manage membership services.
- Commissions paid to the member's Plug-In Profit Site sponsor.
Because these expenses and financial commitments begin immediately and generally cannot be recovered, we are unable to offer refunds on membership purchases.
This policy allows us to commit resources to every new member from the beginning while maintaining consistent services and benefits for the entire co-op.
We encourage prospective members to review the membership benefits, pricing, and terms carefully before purchasing. If you have questions, our Help Desk is available to assist before you join.
Monthly Membership Cancellation
Monthly memberships are flexible and can be canceled at any time.
Canceling your membership prevents future automatic renewals. There are no cancellation penalties or long-term commitments.
However, cancellation does not reverse or refund a membership payment that has already been processed.
Your cancellation takes effect at the end of your current paid billing period, and your membership services remain available through that period, subject to the established service terms.
Members can request cancellation through our Help Desk or through any available self-service cancellation functionality.
Prepaid Memberships
Our 90-day, 1-year, and 3-year memberships are one-time, prepaid purchases. They do not automatically renew.
Because advertising, setup, development, and sponsor commission commitments begin upon enrollment, prepaid membership purchases are also non-refundable.
Members continue receiving their included services throughout the purchased membership term, subject to the Terms of Service.
Our Commitment to Your Membership
Our non-refundable policy does not diminish our commitment to providing the services you've purchased.
Every active co-op membership includes our personal guarantee of at least five new Plug-In Profit Site team registrations per month.
If your membership falls short of that guarantee, Stone Evans will personally work with you to resolve the shortfall and fulfill the commitment.
We stand behind the services and guarantees advertised with your membership.
Membership Expiration
When a paid membership expires, advertising distribution, automated blog publishing, included Simple WP Hosting, and active website development services end.
You retain ownership of your domain name and website content after expiration. Members wishing to continue operating their websites independently must arrange alternative hosting and may contact our Help Desk for transition assistance.
Billing Questions
If you have questions about a payment, cancellation, or your membership services, please contact our Help Desk at stoneevans.freshdesk.com. We're happy to review your account and help resolve any concerns.
Applicable Consumer Rights
Nothing in this policy limits rights or remedies that cannot legally be waived under applicable law.